You'll notice in the bottom left corner there is a section called "Chat"
Mine is open so I can see who is online and who is not.
If it's closed hit the little plus sign, and you'll be able to see everyone.
Now if you're not on google for your email client it will look different, but there should be an option to import contacts from other clients. If you have questions about your client take some screen captures and we'll see what we can do. At the bottom, I'll have some information about how to do screen captures.

So once you click on someone's name in the lower right corner will pop up a window where you can instant message people.....now I could IM skyla and make her very uncomfortable with like "DO YOUR WORK," but I'll spare her. If you'd like it bigger, you can click on the arrow pointing up in the air and you'll have a bigger screen.
How to do a screen capture
For Macs-- you push the apple, shift and 3 button (all at once) and it'll save to your desktop. Apple, shift, and 4 (all at once) will give you precision
For PCs-- Windows 98--alt and the print screen keys at the same time, places the screen on the clipboard and you can paste it to wherever you need it..
With Vista and Windows 7 in the Accessories folder in Start you'll find Snipping Tool which will allow you to use the mouse to select the area of the screen you want to grab.
With newer computers sometimes the print screen key should be near F12 or say PRTSC



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